Exchange & Return Policy
Returns or Exchanges are accepted within 48hrs of receiving the order.
What is the procedure for size exchange/return of the products?
Exchanges can be made for products if you need a different size.
In the case that you want to return/exchange a product, please inform us on our email id or contact no within 48hrs from the date of delivery of the product. The order number can be found in the confirmation email as well as text message from Social Blingz. After we receive the details, we will respond via same within 1-2 working days.
It is the responsibility of the client to send the correct product, Social Blingz will take no responsibility of the product in case a wrong product is sent back.
The products have to be unused and the tags have to be secure on the product. Any sign of usage (tears, stains, broken hardware or foul odour) will result in failure of quality check and rejection of the return.
Please try clothing articles with the tags on to check sizes. If you are happy with the product you can remove the tags and use them. If you have removed the tags of the product, we cannot accept the return.
Size exchange is subject to product availability.
Sale of all discounted items is FINAL. No returns or exchanges will be accepted on discounted/sale products.
All products bought on special offers (eg. Introductory Offer) are eligible for return or exchange (subject to size availability), but will have to be couriered back by the client at their own cost.
How do I return the product?
If you have received the product in a bad condition or if the packaging is tampered or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9987999915 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
The following products shall not be eligible for return or replacement:
- No Returns or Exchange for Bodysuits & Jewelry.
- No Returns or Exchange for items purchased during Sale.
- Any product that exhibits physical damage to the box or to the product
- Any product that is returned without all original packaging and accessories and all other items originally included with the product at the time of delivery
- Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number